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  2. Senior Executive Service (United States) - Wikipedia

    en.wikipedia.org/wiki/Senior_Executive_Service...

    Total aggregate pay is limited to the salary of the Vice President of the United States ($261,400 for 2022). Prior to 2004, the SES used a six-level system. It was replaced with the current open band system on January 1, 2014. See also. Senior Foreign Service; Grands corps de l'État of France; Indian Administrative Service of India; References

  3. General Schedule (US civil service pay scale) - Wikipedia

    en.wikipedia.org/wiki/General_Schedule_(US_civil...

    The General Schedule ( GS) is the predominant pay scale within the United States civil service. The GS includes the majority of white collar personnel (professional, technical, administrative, and clerical) positions. As of September 2004, 71 percent of federal civilian employees were paid under the GS.

  4. Uniformed services pay grades of the United States - Wikipedia

    en.wikipedia.org/wiki/Uniformed_services_pay...

    Pay grades are used by the eight uniformed services of the United States (Army, Marine Corps, Navy, Air Force, Space Force, Coast Guard, Public Health Service Commissioned Corps, and NOAA Commissioned Officer Corps) to determine wages and benefits based on the corresponding military rank of a member of the services.

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    There are five key customer service skills that define the best CSRs: Ability to establish rapport with customers. Problem solving; Strong listening skills; Strong commercial awareness; Team working; Salary. Although earnings may vary, the median hourly average for CSRs in 2017 was $15.81, in the US.

  6. Executive Schedule - Wikipedia

    en.wikipedia.org/wiki/Executive_Schedule

    Executive Schedule ( 5 U.S.C. §§ 5311 – 5318) is the system of salaries given to the highest-ranked appointed officials in the executive branch of the U.S. government. The president of the United States appoints individuals to these positions, most with the advice and consent of the United States Senate. They include members of the ...

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  8. Get help with your AOL billing questions - AOL Help

    help.aol.com/articles/account-management...

    Contact AOL for billing questions. Use this guide to get the info you need about AOL billing, including how to update your method of payment, how to view your bill and how to contact AOL if...

  9. Category:Civil service ranks in the United States - Wikipedia

    en.wikipedia.org/wiki/Category:Civil_service...

    G. General Schedule (US civil service pay scale) Category: Civil service ranks by country.

  10. Internal Revenue Service - Wikipedia

    en.wikipedia.org/wiki/Internal_Revenue_Service

    The Internal Revenue Service ( IRS) is the revenue service for the United States federal government, which is responsible for collecting U.S. federal taxes and administering the Internal Revenue Code, the main body of the federal statutory tax law. It is an agency of the Department of the Treasury and led by the Commissioner of Internal Revenue ...

  11. Kano model - Wikipedia

    en.wikipedia.org/wiki/Kano_model

    The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Noriaki Kano, which classifies customer preferences into five categories. Categories [ edit ] These categories have been translated into English using various names (delighters/exciters, satisfiers, dissatisfiers, etc.), but all refer to the ...