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The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A.
AOL Live Support Plus includes our top-of-the-line support and security products that will help protect your identity and information online. Get started today! Support when you need it: 24x7...
A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat , to facilitate interaction with their users.
Amazon was founded on July 5, 1994, by Jeff Bezos in Bellevue, Washington. [6] The company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories. This diversification led to it being referred to as "The Everything Store". [7]
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Amazon has launched a new virtual health service that gives you a way to consult healthcare professionals for common conditions and get prescriptions for them without heaving to make a video call.
2004. November 9. Customer outreach. The Amazon Web Services blog is launched, with a first blog post by Jeff Barr. [9] [10] At the time, the name Amazon Web Services refers to a collection of APIs and tools to access the Amazon.com catalog, rather than the Infrastructure as a Service it would eventually become.
Amazon Lex is a service for building conversational interfaces into any application using voice and text. It powers the Amazon Alexa virtual assistant . In April 2017, the platform was released to the developer community, and suggested that it could be used for conversational interfaces ( chatbots or otherwise) including Web, mobile apps ...
Live support on a web chat channel can be provided by both human agents as well as virtual agents and chatbots. In many cases, both humans and live chat tools work in tandem to improve the digital customer experience.