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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

  4. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    The Better Business Bureau (BBB) is a private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, consisting of 97 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

  5. Straight Talk: How to avoid scams while moving - AOL

    www.aol.com/straight-talk-avoid-scams-while...

    For BBB INFORMATION – Visit BBB.org or call us at 330-454-9401 to look up a business, file a complaint, write a customer review, read tips, find our events, follow us on social media, and more!

  6. Can you hear me? (alleged telephone scam) - Wikipedia

    en.wikipedia.org/wiki/Can_you_hear_me?_(alleged...

    On March 27, 2017, the FCC issued an official warning about the telephone scam. They defined it as, "Scammers open by asking a yes-or-no question, such as: "Can you hear me?" or "Is this X?" Their goal is to record you saying "yes" in response. They can then use that recording to authorize charges over the phone."

  7. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails...

  8. BBB National Programs - Wikipedia

    en.wikipedia.org/wiki/BBB_National_Programs

    BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.

  9. Cable and Satellite TV, Cell Phones Top List of BBB Complaints

    www.aol.com/news/2011-04-11-cable-and-satellite...

    Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009.

  10. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  11. Satellite TV customer complaints keep mounting: BBB - AOL

    www.aol.com/2010/08/04/satellite-tv-customer...

    Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have ...