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  2. User guide - Wikipedia

    en.wikipedia.org/wiki/User_guide

    A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It's usually written by a technician, product developer, or a company's customer service staff. Most user guides contain both a written guide and associated images.

  3. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  4. United States Army Field Manuals - Wikipedia

    en.wikipedia.org/wiki/United_States_Army_Field...

    United States Army Field Manuals. FM-34-45. United States Army Field Manuals are published by the United States Army 's Army Publishing Directorate. They contain detailed information and how-tos for procedures important to soldiers serving in the field. As of July 2007, some 542 field manuals were in use.

  5. Essentials of Fire Fighting - Wikipedia

    en.wikipedia.org/wiki/Essentials_of_Fire_Fighting

    The Essentials of Fire Fighting is the required training manual used in countless local fire departments and state/provincial training agencies in every region of the United States and Canada. Since the release of the first edition of this manual in 1978, more than 2.5 million copies of the Essentials of Fire Fighting have been distributed to ...

  6. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. [1] It documents the approved standard procedures for performing operations safely to produce goods and provide services. [2] Compliance with the operations manual will ...

  7. Training manual - Wikipedia

    en.wikipedia.org/wiki/Training_manual

    A training manual is a document, a book or booklet of instructions and information, used as an aid to learning a task, skill, or job. [1] Training manuals are widely used, including in business and the military. [citation needed] A training manual may be particularly useful as: an introduction to subject matter prior to training.