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1-800-GOT-JUNK? evaluates its level of customer service using the Net Promoter Score system. [ 10 ] 1-800-GOT-JUNK? released a consumer-based mobile booking site in 2012 and a mobile app in 2013 for franchisees and their employees to manage operations.
In 2017, the service launched Pandora Premium, which is an on-demand version of the service more in line with contemporary competitors. The company was founded in 2000 as Savage Beast Technologies, and initially conceived as a business-to-business company licensing the Music Genome Project to retailers as a recommendation platform.
Co-founded in 1999 by Steve Abernethy and Ahmed Khaishgi, SquareTrade launched as the first online service for resolving e-commerce disputes. SquareTrade worked with online marketplaces, such as eBay, utilizing an online negotiation tool to automate the dispute resolution process between sellers and buyers.
The eBay stalking scandal was a campaign conducted in 2019 by eBay and contractors. The scandal involved the aggressive stalking and harassment of two e-commerce bloggers, Ina and David Steiner, who wrote frequent commentary about eBay on their website EcommerceBytes. [1] [2] Seven eBay employees pleaded guilty to charges involving criminal ...
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LendingPoint is a financial technology platform. The company looks at a person's complete financial picture, taking into consideration credit history, employment history, earning potential, and other data to determine creditworthiness. [1]
Taobao Marketplace offers various features and services to create a better user experience for online shoppers and retailers. [18] In January 2010, it launched the Taobao app, created by independent developers through the Taobao Open Platform, to be downloaded by consumers in Taobao App Store.