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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
There are 4 pay-for-use DTH service providers and one free-to-air service provider (DD Free Dish) in India. [1]As of 31th March 2024, there are 61.97 million active paying DTH subscribers, in addition to the subscribers of state-owned DD Free Dish, in the country according to Telecom Regulatory Authority of India (TRAI).
Migration from rural to urban areas has been an important dynamic in India's recent history. The number of people living in urban areas grew by 31.2% between 1991 and 2001. [365] Yet, in 2001, over 70% still lived in rural areas. [366] [367] The level of urbanisation increased further from 27.81% in the 2001 Census to 31.16% in the 2011 Census.
600 - Mobile Customer Service Center (Bravo Telecom) 1100 - Mobile Customer Service Center ; 1789 - Mobile Customer Service Center (Virgin Mobile) 1755 - Mobile Customer Service Center (Lebara Mobile) 900 - Telephone Customer Service Center (They were separated before, 907 for Landline, 902 for Mobile, but since September 2015, they are merged)
Childline India Foundation is a non-government organisation (NGO) in India that operates a telephone helpline called Childline, for children in distress. It was India's first 24-hour, toll free, phone outreach service for children. [2] Childline 1098 service is available all over India.
Renault Design India was the first vehicle design studio set up by a foreign manufacturer in India. It was established in Mumbai in September 2008. The design house is integral to Renault's operations in India. One of its functions is to monitor customer trends and customize global products for India.
In 2012, Bharti tied up with Walmart, the US retail giant, to start a number of retail stores across India. [21] In 2014, Bharti planned to acquire Loop Mobile for ₹ 7 billion (US$84 million), but the deal was called off later. [22] On 18 November 2010, Airtel rebranded itself in India in the first phase of a global rebranding strategy.
Tata Docomo was an Indian mobile network operator, a wholly owned subsidiary of Tata Teleservices deriving its name from NTT Docomo who invested in the company in 2008. In October 2017, Bharti Airtel announced a merger deal with Tata Teleservices and the acquisition of Tata Docomo. [3]