Ads
related to: customer service training kit
Search results
Results from the WOW.Com Content Network
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
en.wikipedia.org
The service can be provided using an automated system, using voice recognition capability, DTMF technology, or by live customer service representatives. In India, a variation of telephone banking utilizing missed call numbers assigned to specific tasks (such as checking balances or performing money transfers) is offered by major banks.
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
Ad
related to: customer service training kit