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Shutterfly is an American company that offers custom photo products, such as books, prints, and gifts. It was founded in 1999, went public in 2006, and was acquired by Apollo Global Management in 2019.
Zazzle is an American e-commerce platform that allows users to create and sell personalized products with independent manufacturers. Founded in 2005, Zazzle has partnered with many brands and has over 300 million products listed on the site.
RMA stands for return merchandise authorization, a part of the process of returning a product to receive a refund, replacement, or repair. Learn about the RMA cycle, management, and minimization, as well as the difference between RMA and RTV.
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In the United States, various abuses using the return process allegedly cost retailers more than $9 billion annually. [9] One common practice is the use of the system in order to "borrow" the merchandise at no charge. The customer who engages in this practice purchases the item for temporary use, then returns it when finished.
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