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By Christine Rochelle Online jobs are popping up across the web as technology makes it easier and easier for workers to conduct business off-site. Getting a part-time online job wasn't always easy.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Some 85% of operational transitions McKinsey has seen fall into four categories, Ellingrud explained: Administrative assistance, customer service or sales, food service, and production and ...
June 4, 2024 at 6:01 PM. Getty Images/iStockphoto. PepsiCo hired a blind worker for a North Carolina call center, then fired him after he requested accommodations, federal officials said in a ...
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.