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Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has learned. The cuts affected more than 100 ...
At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...
Intelligent personal assistant, cloud-based voice service. Website. developer .amazon .com /alexa. Amazon Alexa or Alexa [2] is a virtual assistant technology largely based on a Polish speech synthesizer named Ivona, bought by Amazon in 2013. [3] [4] It was first used in the Amazon Echo smart speaker and the Echo Dot, Echo Studio and Amazon Tap ...
Amazon Lex is a service for building conversational interfaces into any application using voice and text. It powers the Amazon Alexa virtual assistant . In April 2017, the platform was released to the developer community, and suggested that it could be used for conversational interfaces ( chatbots or otherwise) including Web, mobile apps ...
Amazon was founded on July 5, 1994, by Jeff Bezos in Bellevue, Washington. [6] The company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories. This diversification led to it being referred to as "The Everything Store". [7]
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