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A bank teller (often abbreviated to simply teller) is an employee of a bank whose responsibilities include the handling of customer cash and negotiable instruments. In some places, this employee is known as a cashier or customer representative. Tellers also deal with routine customer service at a branch.
Many employers require employees to be cashiers in order to move up to customer service or other positions. Cashiers are at risk of repetitive strain injuries due to the repeated movements often necessary to do the job, such as entering information on a keypad or moving product over a scanner.
Anyone skilled in customer service knows an upset client doesn't always lead with their actual problem; it's up to you to drill down to assess what is happening and how you can help. Explain...
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Though duties will vary typically your responsibilities will include greeting customers, carefully packing grocery items into bags and reloading the customer’s shopping cart.