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The Better Business Bureau also warns of directory scams, which it says have targeted businesses for decades. Scammers try to get businesses to pay for a listing or ad space in a non-existent ...
That's an all-time high, by the way, over their 100-year history. Now, those are just instances of people asking the BBB for help. Complaints lodged with the BBB fell about 7%, to 927,000.
Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers (clothing, posters, etc.), as well as use images from participating companies. Zazzle has partnered with many brands to amass a collection of digital images from companies like Disney, Warner Brothers and NCAA sports teams. [2] [3] Zazzle claims to have over ...
The Better Business Bureau ( BBB) is a private, 501 (c) (6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia. [3]
Consumer complaints are usually informal complaints directly addressed to a company or public service provider, and most consumers manage to resolve problems with products and services but it sometimes requires persistence. An instrumental complaint is a complaint made to a person or organization that could take some action and bring about a specific remedy. An expressive complaint is a ...
By the end of last year, Xero's customers were waiting an average of 29.1 days to be paid—almost 10 days late. That number has been creeping up, says Xero CEO Sukhinder Singh Cassidy, and big ...
Studies by independent research groups like Forrester Research, comScore, The Kelsey Group, and the Word of Mouth Marketing Association show that rating and review sites influence consumer shopping behavior. [4] In an academic study published in 2008, empirical results demonstrated that the number of online user reviews is a good indicator of the intensity of underlying word-of-mouth effect ...
BetterHelp agreed to settle the FTC's allegations in March 2023. Now, payments will be making their way to impacted consumers. Some 800,000 people began receiving notices on Monday saying they are ...
Ripoff Report is a not-for-profit website founded by Ed Magedson. [1] The Ripoff Report has been online since December 1998 and is operated by Xcentric Ventures, LLC which is based in Tempe, Arizona. [2] In 2023 an Australian judge found the company purports to be a consumer review site but profits from extortive business practices. [3]
The reliability of customer reviews has been questioned. [1] Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings ...