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Leadership, background, and stock changes happened immediately, with customer-side changes happening over time. The Sprint brand officially discontinued on August 2, 2020. Billing was already showing the T-Mobile brand, and on this date all retail, customer service, and all other company branding switched to the T-Mobile brand.
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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Assurance Wireless. Assurance Wireless USA, L.P.[ 1 ] is a telephone service subsidized by the federal Lifeline Assistance program, a government benefit program supported by the federal Universal Service Fund. The service provides to low-income eligible people a free phone, [ 2 ][ 3 ] free monthly data, unlimited texting, and free monthly minutes.
Working Solutions provides customer service through its virtual contact center network. Companies that use Working Solutions include Shell, Intuit, Pfizer, Sprint, Peloton, Zillow and Expedia.
The Sprint brand was officially amalgamated into T-Mobile on August 2, 2020. No new customers will be accepted to the Sprint network or plans going forward, and current Sprint customers can walk into almost any T-Mobile store (and vice versa) to be helped. Customer service and websites were also integrated this day as well.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
From 1995 to 2003, with writer and artist Robit Hairman, he co-founded Talkie, Inc., [12] a technology company that created online conversational animated characters for marketing, brand building, lead generation, customer service and training. Talkie created "Claire," [13] [14] Sprint PCS' automated customer service rep.
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