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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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Local number portability (LNP) allows a subscriber to request moving an existing telephone number to another telephone service provider. Number portability usually has geographic limitations, such as an existing local telephone company only being able to port to a competitor within the same rate centre. Mobile carriers may have much larger ...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Before 1993, telephone numbers would consist either of a two-digit area code and a six-digit subscriber number in cities and large towns, for example, (02) 412702 in Oslo, [1] or a three-digit area code and a five-digit subscriber number in smaller towns, for example, (034) 83000 in Larvik.
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