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  2. Customer Service Excellence - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Excellence

    The Charter Mark was an award demonstrating the achievement of national standard for excellence in customer service in United Kingdom public sector organisations. Introduced in 1991, it was replaced in 2008 by Customer Service Excellence standard, with the last issued Charter Marks expiring in 2011. The Charter Mark was one of the consequences ...

  3. Charles Bachman - Wikipedia

    en.wikipedia.org/wiki/Charles_Bachman

    Charles William Bachman III (December 11, 1924 – July 13, 2017) was an American computer scientist, who spent his entire career as an industrial researcher, developer, and manager rather than in academia. He was particularly known for his work in the early development of database management systems . His techniques of layered architecture ...

  4. Brand - Wikipedia

    en.wikipedia.org/wiki/Brand

    A brand is a name, term, design, symbol or any other feature that distinguishes one seller's good or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and store value as brand equity for the object identified, to the benefit of the brand's customers, its owners and shareholders.

  5. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User experience design is a user centered design approach because it considers the user's experience when using a product or platform. [2] Research, data analysis, and test results drive design decisions in UX design rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer ...

  6. Shared services center - Wikipedia

    en.wikipedia.org/wiki/Shared_services_center

    A shared services center – a center for shared services in an organization – is the entity responsible for the execution and the handling of specific operational tasks, such as accounting, human resources, payroll, IT, legal, compliance, purchasing, security. The shared services center is often a spin-off of the corporate services to ...

  7. Information economics - Wikipedia

    en.wikipedia.org/wiki/Information_economics

    v. t. e. Information economics or the economics of information is the branch of microeconomics that studies how information and information systems affect an economy and economic decisions. [1] One application considers information embodied in certain types of commodities that are "expensive to produce but cheap to reproduce." [2]

  8. Trimline telephone - Wikipedia

    en.wikipedia.org/wiki/Trimline_telephone

    Early foreign made Trimline, December 1986. 90s Trimline phone made by Lucent/Philips and branded AT&T. The Trimline telephone is a series of telephones that was produced by Western Electric, the manufacturing unit of the Bell System. These telephones were first introduced in 1965 and are formally referred to as the No. 220 Hand Telephone Sets.

  9. Inventory - Wikipedia

    en.wikipedia.org/wiki/Inventory

    Inventory ( American English) or stock ( British English) refers to the goods and materials that a business holds for the ultimate goal of resale, production or utilisation. [nb 1] Inventory management is a discipline primarily about specifying the shape and placement of stocked goods. It is required at different locations within a facility or ...