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  2. AOL Mail for Verizon Customers - AOL Help

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    Get support for AOL Mail, including login help, Desktop Gold, and subscription questions with customer care contact options.

  3. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge , John Wanamaker and Marshall Field .

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  5. AOL Mail Help - AOL Help

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    You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.

  6. United States Department of Health and Human Services

    en.wikipedia.org/wiki/United_States_Department...

    The Federal Security Agency (FSA) was established on July 1, 1939, under the Reorganization Act of 1939, P.L. 76–19.The objective was to bring together in one agency all federal programs in the fields of health, education, and social security.

  7. Colonel March of Scotland Yard - Wikipedia

    en.wikipedia.org/wiki/Colonel_March_of_Scotland_Yard

    It is based on author John Dickson Carr's (aka Carter Dickson) fictional detective Colonel March from his book The Department of Queer Complaints (1940). [1] Carr was a mystery author who specialised in locked-room whodunnits and other 'impossible' crimes: murder mysteries that seemed to defy possibility. [ 2 ]

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  9. Service recovery paradox - Wikipedia

    en.wikipedia.org/wiki/Service_recovery_paradox

    Service failures occur when service delivery falls short of customer expectations. Service failures are profoundly different to product failures in that service failures are far more personal with psychological outcomes. In the event of a service failure, customers will often seek to attribute blame.

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