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It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...
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She said the last month of goodbye dinners meant she worked 12-hour shifts and up to 60 hours a week because of the onslaught of restaurant diners after news got out that Otium’s days were numbered.
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They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
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related to: 24 hour customer service jobsus.best-jobs-online.com has been visited by 100K+ users in the past month
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essentialworkerjobs.com has been visited by 10K+ users in the past month