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  2. Fish! Philosophy - Wikipedia

    en.wikipedia.org/wiki/Fish!_Philosophy

    logo used by ChartHouse Learning. The Fish! Philosophy (styled FISH! Philosophy ), modeled after the Pike Place Fish Market, is a business technique that is aimed at creating happy individuals in the workplace. John Christensen created this philosophy in 1998 to improve organizational culture. The central four ideas are: "play", "be there ...

  3. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  4. Richland adult education centers bring class, diploma access ...

    www.aol.com/richland-adult-education-centers...

    Free class will allow the residents to get a high school equivalency diploma with certifications in customer service and sales in Crawford Couonty. Richland adult education centers bring class ...

  5. Microsoft Office - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Office

    Microsoft To Do is a task management service. Outlook.com is a free webmail with a user interface similar to Microsoft Outlook. Outlook on the web is a webmail client similar to Outlook.com but more comprehensive and available only through Office 365 and Microsoft Exchange Server offerings.

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  7. en.wikipedia.org

    en.wikipedia.org/wiki/customer+service+training

    en.wikipedia.org

  8. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  9. Consumer education - Wikipedia

    en.wikipedia.org/wiki/Consumer_education

    Consumer education is the preparation of an individual to be capable of making informed decisions when it comes to purchasing products [1] in a consumer culture. It generally covers various consumer goods and services, prices, what the consumer can expect, standard trade practices, etc. While consumer education can help consumers to make more ...

  10. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  11. Customer Service Assurance - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Assurance

    Service assurance is model that is centered on the concept of maximizing customer satisfaction. The belief is that such practices inevitably maximize the long-term profitability of an organization or enterprise. Numerous quality-regulating methods are often interwoven with CSA services. Under the CSA umbrella, it is typical to also find Quality ...