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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.

  3. Customer Service Excellence - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Excellence

    Printable version From Wikipedia, the free encyclopedia The Customer Service Excellence , (previously the " Charter Mark ") is an accreditation for organisations, intended to indicate an independent validation of achievement.

  4. Talk:Customer service training - Wikipedia

    en.wikipedia.org/wiki/Talk:Customer_service_training

    Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Donate; Pages for logged out editors learn more

  5. en.wikipedia.org

    en.wikipedia.org/wiki/customer+service+training

    en.wikipedia.org

  6. Connecteam - Wikipedia

    en.wikipedia.org/wiki/Connecteam

    Amire Nehemia (CEO) Yuval Magid (COO) Website. connecteam .com. Connecteam is a cloud-based workforce management company and a software of the same name developed in 2016. [1] [2] By 2021, the company raised $120 million in seed funding. [3] [4] [2] As of 2022, it had 20000 companies connected to the app and over 1 mln users.

  7. Go-to-market strategy - Wikipedia

    en.wikipedia.org/wiki/Go-to-market_strategy

    A go-to-market strategy, or GTM strategy, [1] is the plan of an organization, utilizing their outside resources (e.g., sales force and distributors), to deliver their unique value proposition to customers ("go-to-market") and to achieve a competitive advantage.

  8. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience involves every point of contact you have with a customer and the interactions with the products or services of the business. Customer experience has emerged as a vital strategy for all retail businesses that are facing competition.

  9. Data as a service - Wikipedia

    en.wikipedia.org/wiki/Data_as_a_service

    Data as a service ( DaaS) is a cloud -based software tool used for working with data, such as managing data in a data warehouse or analyzing data with business intelligence. It is enabled by software as a service (SaaS). [1] Like all "as a service" (aaS) technology, DaaS builds on the concept that its data product can be provided to the user on ...

  10. Customer Service Assurance - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Assurance

    CSA involves, when needed, real-time monitoring of a customers purchased services and in analyzing this data to note trends, preferences, usage problems and eventually proactive assurance of customer-level or service-level issues.

  11. Customer Service System - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_System

    Printable version From Wikipedia, the free encyclopedia The Customer Service System ( CSS ) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997).