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They may work in an office with a call center or in retail. Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media.
A retail clerk, also known as a sales clerk, shop clerk, retail associate, or (in the United Kingdom and Ireland) shop assistant, sales assistant or customer service assistant, is a service role in a retail business. [1]
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Don’t Shop at Closing Time. Anyone who’s ever worked a day in their life knows that the last hour of the day is the toughest. It’s especially hard in retail, where a flood of entitled ...
Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM. Customer service is a tough industry to work in, but with the right skills you can be successful and reap ...
Duties. Retail services specialists perform the following duties: Managing and operating retail and service activities afloat; E-Commerce; Procuring ship's store stock; Receiving and managing retail inventory; Maintaining financial records and accounting systems; Maintaining inventory and procurement databases; Managing and operating ship's ...