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Wrenley & Brynn, a popular online boutique that lists a fictitious Olathe address, has been given an âFâ by the Better Business Bureau after dozens of complaints.
Yelp has been involved in dozens of lawsuits alleging the posting of false reviews, both positive by a business reviewed and negative by competitors of businesses, and has fielded...
If you spot a scam, report it to ReportFraud.ftc.gov. You can also file a complaint with the Better Business Bureau at BBB.org/ScamTracker.
BBB handles complaints from consumers about their marketplace experiences with businesses, and also publishes customer reviews both positive and negative. The organization provides dispute resolution through procedures established by the International Association of Better Business Bureaus, and implemented by local BBBs.
In August 2022, graphic designer Nicky Laatz sued Zazzle, saying that the company had secretly purchased a one-user license for her trademarked and copyright-protected fonts and then made them available to all of its hundreds of thousands of designers and tens of millions of users, resulting in hundreds of millions of dollars of profits for ...
Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well ...
A review bomb is an Internet phenomenon in which a large number of people or a few people with multiple accounts post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business.
The Better Business Bureau just released some good news: In 2011, consumers consulted the BBB far more often than they did the year before, and they lodged fewer complaints.
The filter sometimes filters legitimate reviews, leading to complaints from business owners. New York Attorney General Eric T. Schneiderman said Yelp has "the most aggressive" astroturfing filter out of the crowd-sourced websites it looked into.
Rating site. A rating site (commonly known as a rate-me site) is a website designed for users to vote, rate people, content, or other things. Rating sites can range from tangible to non-tangible attributes, but most commonly, rating sites are based around physical appearances such as body parts, voice, personality, etc.