Ads
related to: customer service training manual
Search results
Results from the WOW.Com Content Network
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products ...
A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It's usually written by a technician, product developer, or a company's customer service staff. Most user guides contain both a written guide and associated images.
Essentials of Fire Fighting is a fire service training manual produced by Fire Protection Publications (FPP) and the International Fire Service Training Association (IFSTA). Fire Protection Publications is a department of Oklahoma State University College of Engineering, Architecture, and Technology (CEAT) [1] in Stillwater, Oklahoma [2 ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.
Ad
related to: customer service training manual