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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
Duty officer. A duty officer or officer of the day is worker assigned a position on a regularly rotational basis. While on duty, duty officers attend to administrative tasks and incidents that require attention regardless of the time of day, in addition to the officer's normal duties. A duty officer is typically assigned to work for a period of ...
Pro-Palestinian protester in Columbus, Ohio, United States, 18 October 2023. Israel has been accused of committing genocide in the Gaza war and the Biden administration has been accused of complicity in the genocide. The complicity accusation has been made in court, by federal staffers, human rights organizations and academic figures around the ...
A Contracting Officer's Technical Representative ( COTR) is a business communications liaison between the United States government and a private contractor. The COTR is normally a federal or state employee who is responsible for recommending actions and expenditures for both standard delivery orders and task orders, and those that fall outside ...
Ambassadors of the United States are persons nominated by the president to serve as the United States' diplomatic representatives to foreign nations, international organizations, and as ambassadors-at-large. Under Article II, Section 2 of the U.S. Constitution, their appointment must be confirmed by the United States Senate; [1] while an ...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
Recruitment poster for the UK army. Recruitment is the overall process of identifying, sourcing, screening, shortlisting, and interviewing candidates for jobs (either permanent or temporary) within an organization. Recruitment also is the process involved in choosing people for unpaid roles. Managers, human resource generalists, and recruitment ...
Customer representative. A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. The term is used in ...
e. United States Capitol building, where the legislature of the United States, the United States Congress, meets, located in Washington, DC. A legislature is a deliberative assembly with the legal authority to make laws for a political entity such as a country, nation or city. They are often contrasted with the executive and judicial powers of ...