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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  3. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality. Service quality ( SQ ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [2]

  4. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services.

  5. Indonesian Wikipedia - Wikipedia

    en.wikipedia.org/wiki/Indonesian_Wikipedia

    The Indonesian Wikipedia ( Indonesian: Wikipedia bahasa Indonesia, WBI for short) is the edition of Wikipedia in the Indonesian language. The Indonesian Wikipedia is the fifth-fastest-growing Wikipedia in an Asian language after the Japanese, Chinese, Korean, and Turkish language Wikipedias. It ranks 25th in terms of depth among Wikipedias.

  6. Traveloka - Wikipedia

    en.wikipedia.org/wiki/Traveloka

    Customer services are provided 24-7 in local languages. The platform allowed four methods of communication in 2017: a desktop portal, a mobile portal, iOS and Android applications, and direct calls.

  7. Agency for Language Development and Cultivation - Wikipedia

    en.wikipedia.org/wiki/Agency_for_Language...

    The agency was founded in 1947 as the Language and Culture Research Institute ( Instituut voor Taal en Cultuur Onderzoek, ITCO), part of the University of Indonesia. It was headed by Gerrit Jan Held. Parallel to this, the newly formed Indonesian government, having just declared independence in 1945, created the Balai Bahasa ("Language Bureau ...

  8. Indonesian language - Wikipedia

    en.wikipedia.org/wiki/Indonesian_language

    Indonesian ( Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [8] It is a standardized variety of Malay, [9] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries. Indonesia is the fourth most populous nation in the world, with over ...

  9. J&T Express - Wikipedia

    en.wikipedia.org/wiki/J&T_Express

    J&T Express is an international delivery company founded in August 2015 in Jakarta, Indonesia. Its core business is express services and cross-border logistics. With over 300,000 service personnels worldwide, J&T Express’ network spans 13 countries including China, Indonesia, Vietnam, Malaysia, Thailand, the Philippines, Cambodia, Singapore ...

  10. Telkom Indonesia - Wikipedia

    en.wikipedia.org/wiki/Telkom_Indonesia

    PT Telekomunikasi Indonesia (Persero) Tbk [2] ( lit. 'Telecommunications Indonesia State-owned Public Limited Company' [2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [4] with its corporate headquarters in Bandung and its operational ...

  11. Languages of Indonesia - Wikipedia

    en.wikipedia.org/wiki/Languages_of_Indonesia

    The official language of Indonesia is Indonesian [7] (locally known as bahasa Indonesia ), a standardised form of Malay, [8] which serves as the lingua franca of the archipelago. The vocabulary of Indonesian borrows heavily from regional languages of Indonesia, such as Javanese, Sundanese and Minangkabau, as well as from Dutch, Sanskrit ...