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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. American Airlines - Wikipedia

    en.wikipedia.org/wiki/American_Airlines

    American's customer service and gate employees belong to the Communications Workers of America/International Brotherhood of Teamsters Passenger Service Association. Subsidiary companies Sky Chefs. In 1942, American Airlines established Sky Chefs, a wholly-owned subsidiary, as a catering company to serve their fleet.

  4. Microsoft 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_365

    Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web ...

  5. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training may be viewed as related to immediate changes in organizational effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While training and development technically have differing definitions, the two are oftentimes used interchangeably and/or together.

  6. Civil service - Wikipedia

    en.wikipedia.org/wiki/Civil_service

    The civil service is a collective term for a sector of government composed mainly of career civil service personnel hired rather than elected, whose institutional tenure typically survives transitions of political leadership. A civil service official, also known as a public servant or public employee, is a person employed in the public sector ...

  7. Washington State Employees Credit Union - Wikipedia

    en.wikipedia.org/wiki/Washington_State_Employees...

    WSECU was founded in 1957 by 40 Washington state government employees. [better source needed] The charter was initially limited to employees of Local No. 443, but expanded in 1958 to include all state employees, Washington State Employees Association and the Washington Federation of State Employees and Credit Union Employees. In 2013, WSECU ...

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  9. PSECU - Wikipedia

    en.wikipedia.org/wiki/PSECU

    PSECU (also known as Pennsylvania State Employees Credit Union) is a state-chartered credit union headquartered in Harrisburg, Pennsylvania. [1] PSECU is a not-for-profit financial entity [2] that serves more than 480,000 members and manages over $7.5 billion in assets. [3] [4] [5] Deposits by the members are regulated and insured by National ...

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