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  2. Telecommunications relay service - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_relay...

    A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device. Originally, relay services were designed to be ...

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  4. 112 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/112_(emergency_telephone...

    112 is a common emergency telephone number that can be dialed free of charge from most mobile telephones, and in some countries, fixed telephones in order to reach emergency services (ambulance, fire and rescue, police). 112 is a part of the GSM standard and all GSM-compatible telephone handsets are able to dial 112 even when locked or, in some ...

  5. Mail - Wikipedia

    en.wikipedia.org/wiki/Mail

    A postman collecting mail for delivery. The mail or post is a system for physically transporting postcards, letters, and parcels. [1] A postal service can be private or public, though many governments place restrictions on private systems. Since the mid-19th century, national postal systems have generally been established as a government ...

  6. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.

  7. Social commerce - Wikipedia

    en.wikipedia.org/wiki/Social_commerce

    Purchase-to-pay. Super-apps. v. t. e. Social commerce [1] is a subset of electronic commerce that involves social media and online media that supports social interaction, and user contributions to assist online buying and selling of products and services. [2]

  8. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various online or offline channels. [citation needed] According to Hollebeek, Srivastava and Chen (2019, p. 166) S-D logic-Definition of customer engagement is "a customer’s motivationally driven ...

  9. Category:Customer service - Wikipedia

    en.wikipedia.org/wiki/Category:Customer_service

    Pages in category "Customer service". The following 35 pages are in this category, out of 35 total. This list may not reflect recent changes . Customer service.