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Business analytics. Business analytics ( BA) refers to the skills, technologies, and practices for iterative exploration and investigation of past business performance to gain insight and drive business planning. Business analytics focuses on developing new insights and understanding of business performance based on data and statistical methods.
Brand franchise. The customer franchise is, to all practical intents, the external alter ego of the brand, and hence can be seen as the mirror image of the brand franchise. The brand is how the producer typically sees the (internal) investment. The customer franchise is the outcome of that internal investment; the counterbalancing entry with ...
Customer dynamics is an emerging theory on customer-business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone, email, Web and text, including those outside of organizational control like ...
It is wholly owned by Unilever, a British multinational consumer goods company. Its products include food, beauty products, personal care, pharmaceuticals, and baby products. Unilever Sri Lanka was established in 1938 as Lever Brother Ceylon Limited. In 1972, it was renamed Unilever Sri Lanka. The company has been ranked as Most Valuable and ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
t. e. A Customer Advisory Council (also referred to as a Customer Advisory Board or CAB) is a form of market research whereby a group of existing customers is convened on a regular basis to advise company management on industry trends, business priorities, and strategic direction. The CAB differs from traditional focus groups in the following ways:
An automated teller machine ( ATM) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, funds transfers, balance inquiries or account information inquiries, at any time and without the need for direct interaction with bank staff.
Services. Letter post, parcel service, EMS, delivery, Financial services. Owner. Government of Tanzania. Website. www .posta .co .tz. Tanzania Posts Corporation is the company responsible for postal service in Tanzania and was established in 1994. It is headquartered in Kivukoni ward of Ilala MC in Dar es Salaam. [1]