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Amazon.com, Inc., [1] doing business as Amazon ( / ˈæməzɒn /, AM-ə-zon; UK also / ˈæməzən /, AM-ə-zən ), is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [5] It is considered one of the Big Five American technology companies; the other four are Alphabet (parent company of ...
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That's the finding of a new study by ZenDesk, a provider of customer service software. The company looked at the median response time for customer service inquiries based on the time of day that ...
Active. Amazon Prime (stylized as simply Prime) is a paid subscription service of Amazon which is available in various countries and gives users access to additional services otherwise unavailable or available at a premium to other Amazon customers. Services include same, one- or two-day delivery of goods, and streaming music, video, e-books ...
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues. The perception of success of the customer service interactions is dependent on ...
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