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  2. Disney Institute - Wikipedia

    en.wikipedia.org/wiki/Disney_Institute

    Disney Institute is the professional development and external training arm of The Walt Disney Company. The company showcases 'the business behind the magic' through seminars, workshops and presentations, as well as programs for professionals from many different industries, including healthcare, aerospace/aviation, government/military, food ...

  3. Disney University - Wikipedia

    en.wikipedia.org/wiki/Disney_University

    Disney University (DU), formerly known as University of Disneyland, is the global training program for employees of the parks and experiences divisions at The Walt Disney Company also known as Cast Members. Many college students can participate through the Disney college program.

  4. Disney Consumer Products - Wikipedia

    en.wikipedia.org/wiki/Disney_Consumer_Products

    Disney Consumer Products and Interactive Media (DCPI), was a segment and subsidiary of The Walt Disney Company that engaged in merchandising of the Disney brand and Disney properties through licensing, retail, video games, digital applications and content divisions.

  5. MyMagic+ - Wikipedia

    en.wikipedia.org/wiki/MyMagic+

    MagicBands are waterproofed, RFID wristbands that provide access to various functions across Walt Disney World, including access to the Magical Express shuttle service from Orlando International Airport, hotel check-in and room access, park ticketing, and FastPass+.

  6. Built to Last: Successful Habits of Visionary Companies

    en.wikipedia.org/wiki/Built_to_Last:_Successful...

    "Ten years on, almost half of the visionary companies on the list have slipped dramatically in performance and reputation, and their vision currently seems more blurred than clairvoyant. Consider the fates of Motorola, Ford, Sony, Walt Disney, Boeing, Nordstrom, and Merck.

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    • Jeffrey Katzenberg's unexpected take on AI – here's what he and Netomi CEO had to say
      Jeffrey Katzenberg's unexpected take on AI – here's what he and Netomi CEO had to say
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  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    A DMV clerk helps a customer with paperwork. Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services.

  8. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    A four-item six-point customer service satisfaction form. Organizations need to retain existing customers while targeting non-customers. Measuring customer satisfaction provides an indication of how successful the organization is at providing products and/or services to the marketplace.

  9. Walt Disney Imagineering - Wikipedia

    en.wikipedia.org/wiki/Walt_Disney_Imagineering

    Walt Disney Imagineering Research & Development, Inc., commonly referred to as Imagineering, is the research and development arm of The Walt Disney Company, responsible for the creation, design, and construction of Disney theme parks and attractions worldwide.

  10. en.wikipedia.org

    en.wikipedia.org/wiki/customer+service+training

    en.wikipedia.org

  11. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.