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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  3. Communications training - Wikipedia

    en.wikipedia.org/wiki/Communications_training

    Communications training can assist leaders to develop the ability to perceive how various individuals and subgroups relate to each other and make appropriate interventions Types of skill development. Listening skills; Influence Skills; Responding to conflict; Customer service; Assertiveness skills; Negotiation; Facilitation

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Audience [ edit ] Any employee who interacts with a customer is a candidate for customer service training.

  5. 10 Strength Training Exercises for Beginners to Sculpt a ...

    www.aol.com/lifestyle/10-strength-training...

    But if you're new to fitness or strength training—maybe you haven't worked out for a while or you've never consistently trained before—you need to make sure you do the right things and avoid ...

  6. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  8. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  9. Relaxation technique - Wikipedia

    en.wikipedia.org/wiki/Relaxation_technique

    Relaxation technique. A relaxation technique (also known as relaxation training) is any method, process, procedure, or activity that helps a person to relax; attain a state of increased calmness; or otherwise reduce levels of pain, anxiety, stress or anger. Relaxation techniques are often employed as one element of a wider stress management ...

  10. Eccentric training - Wikipedia

    en.wikipedia.org/wiki/Eccentric_training

    Eccentric exercise or resistance training is currently being used as a form of rehabilitation for sports injuries, but also as an alternative form of exercise for the elderly and those affected by neurological disorders, COPD, cardiopulmonary disorders, and cancer.

  11. Calisthenics - Wikipedia

    en.wikipedia.org/wiki/Calisthenics

    The Oxford English Dictionary describes callisthenics as "gymnastic exercises to achieve fitness and grace of movement". [2] The word calisthenics comes from the ancient Greek words kállos (κάλλος), which means "beauty," and sthenos (σθένος), meaning "strength." [2] It is the art of using one's body weight as resistance to develop ...

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