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Swordsmanship or sword fighting refers to the skills and techniques used in combat and training with any type of sword. The term is modern, and as such was mainly used to refer to smallsword fencing, but by extension it can also be applied to any martial art involving the use of a sword. The formation of the English word "swordsman" is parallel ...
Iron palm or iron hand (Chinese: 鐵沙掌, 鐵砂掌 or 鐵絲掌; pinyin: tiě shā zhǎng or tiě sī zhǎng; lit. 'hands hard as iron yet soft as silk') is a body of training techniques in various Chinese martial arts. It is one of the original 72 arts of the Shaolin temple. These conditioning techniques are typically meant to condition the ...
Customer experience is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]
Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. It forms the core of apprenticeships and provides the backbone of content at institutes of technology (also ...
A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.
Sometimes, UAT is performed by the customer, in their environment and on their own hardware. OAT is used to conduct operational readiness (pre-release) of a product, service or system as part of a quality management system. OAT is a common type of non-functional software testing, used mainly in software development and software maintenance ...