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  2. Complaint tablet to Ea-nāṣir - Wikipedia

    en.wikipedia.org/wiki/Complaint_tablet_to_Ea...

    The complaint tablet to Ea-nāṣir (UET V 81) is a clay tablet that was sent to the ancient city-state Ur, written c. 1750 B.C.. It is a complaint to a merchant named Ea-nāṣir from a customer named Nanni. Written in Akkadian cuneiform, it may be the oldest known written customer complaint. It is currently kept in the British Museum.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    Complaint system. A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation ...

  6. Counterclaim - Wikipedia

    en.wikipedia.org/wiki/Counterclaim

    Counterclaim. In a court of law, a party's claim is a counterclaim if one party asserts claims in response to the claims of another. In other words, if a plaintiff initiates a lawsuit and a defendant responds to the lawsuit with claims of their own against the plaintiff, the defendant's claims are "counterclaims."

  7. India - Wikipedia

    en.wikipedia.org/wiki/India

    IN. Internet TLD. .in ( others) India, officially the Republic of India ( ISO: Bhārat Gaṇarājya ), [21] is a country in South Asia. It is the seventh-largest country by area; the most populous country as of June 2023; [22] [23] and from the time of its independence in 1947, the world's most populous democracy.

  8. Customer advocacy - Wikipedia

    en.wikipedia.org/wiki/Customer_advocacy

    A customer advocacy policy encompasses all aspects of customer contact, including products, services, sales and complaints. Some examples of a customer advocacy approach are suggesting a product even if the profit margin is less for the company, setting service call appointments based on the customer's (not the company's) preferred hours, or ...

  9. GoToGate - Wikipedia

    en.wikipedia.org/wiki/GoToGate

    Customer complaints against GoToGate also attracted the attention of CBS News and News.com.au; CBS, when documenting a flight purchase from Illinois to Serbia, highlighted that no representatives responded when the company was called, and News.com.au highlighted how GoToGate refused to transfer a COVID-related refund from Qatar Airways to a ...