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  2. The Top 10 Consumer Complaints of 2012 - AOL

    www.aol.com/.../26/top-10-consumer-complaints-2012

    Auto-related complaints (4 percent) 9. Telephone and mobile services (4 percent) 10. Credit cards (3 percent) Stolen identities. It makes sense that identity theft tops the list. Detecting ...

  3. These were Wisconsin's top consumer complaints in 2023 ... - AOL

    www.aol.com/were-wisconsins-top-consumer...

    The Wisconsin Department of Agriculture, Trade and Consumer Protection fielded over 10,000 consumer complaints in 2023, leading to settlements of over $3.3 million, according to a news release.

  4. The Top 10 Consumer Complaints - AOL

    www.aol.com/.../07/31/the-top-10-consumer-complaints

    By Emily Jane Fox NEW YORK (CNNMoney) -- Apartments crawling with bedbugs. Pricey phone services the customer -- senior citizens -- didn't order. A tombstone never delivered. And, of course, auto ...

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.

  6. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  7. Cramming (fraud) - Wikipedia

    en.wikipedia.org/wiki/Cramming_(fraud)

    Cramming is a form of fraud in which small charges are added to a bill by a third party without the subscriber's consent, approval, authorization or disclosure. These may be disguised as a tax, some other common fee or a bogus service, and may be several dollars or even just a few cents. The crammer's intent is that the subscriber will overlook ...

  8. Top 10 consumer complaints - AOL

    www.aol.com/news/top-10-things-consumers...

    The annual Consumer Federation of America (CFA) report looks at about 900,000 complaints collected by agencies in 23 states this year and identifies the most common and fastest-growing consumer ...

  9. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

  10. 10 Costco Items Garnering Thousands of Customer Complaints ...

    www.aol.com/10-costco-items-garnering-thousands...

    Nutrition (Per 1 tamale): Calories: 200 Fat: 10 g (Saturated Fat: 4 g) Sodium: 420 mg Carbs: 18 g (Fiber: 2 g, Sugar: 1 g) Protein: 9 g. While some Costco shoppers say the Del Real Foods Pork ...

  11. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports. Consumer Reports ( CR ), formerly Consumers Union ( CU ), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. [2] Founded in 1936, CR was created to serve as a source of information that consumers ...