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An IRS impersonation scam is a class of telecommunications fraud and scam which targets American taxpayers by masquerading as Internal Revenue Service (IRS) collection officers. The scammers operate by placing disturbing official-sounding calls to unsuspecting citizens, threatening them with arrest and frozen assets if thousands of dollars are ...
In February 2016, Jane published an open letter on Medium to Jeremy Stoppelman, the chief executive officer of Yelp, where they worked as a customer service representative for Yelp's Eat24 food delivery service.
4,000 new customer service representatives have been hired this year alone to help the IRS in its mission to improve user experience. Is it working?
On this Tax Day, refunds are looking a bit bigger for taxpayers. Two out of three taxpayers expect to receive a refund. The IRS is promoting the customer service improvements the agency...
The Commissioner of Internal Revenue is the head of the Internal Revenue Service (IRS), an agency within the United States Department of the Treasury. The office of Commissioner was created by Congress as part of the Revenue Act of 1862.
The Office of the Taxpayer Advocate, also called the Taxpayer Advocate Service (TAS), is an office within the Internal Revenue Service (IRS) of the U.S. Department of the Treasury, reporting directly to the Commissioner of Internal Revenue.
Internal Revenue Service, Criminal Investigation (IRS-CI) is the United States federal law enforcement agency responsible for investigating potential criminal violations of the U.S. Internal Revenue Code and related financial crimes, such as money laundering, currency transaction violations, tax-related identity theft fraud and terrorist ...
New federal rules say travelers deserve cash refunds when inconvenienced by their airline – not vouchers or travel credits. “From now on when your flight is canceled for any reason, you are ...
Contact AOL customer support. The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question...
Daniel I. Werfel (born 1971) is an American government official who has served as Commissioner of Internal Revenue since March 2023.