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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
A "cocaine alert" sign posted by GGD Amsterdam: the sign reminds people to "Call 112 for an ambulance."112 was first standardised as the pan-European number for emergency services following the adoption of recommendation [1] by the European Conference of Postal and Telecommunications Administrations (CEPT) in 1976 and has since been enshrined a CEPT Decision ECC/DEC/(17)05.
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
An emergency telephone number is a number that allows a caller to contact local emergency services for assistance. The emergency number differs from country to country; it is typically a three-digit number so that it can be easily remembered and dialed quickly.
The telephone number prefix 555 is a central office code in the North American Numbering Plan, used as the leading part of a group of 10,000 telephone numbers, 555-...., in each numbering plan area (NPA) (area code).
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
A virtual number, also known as direct inward dialing (DID) or access numbers, is a telephone number without a directly associated telephone line.Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP.
Ringback testing is an acceptance testing procedure conducted by telephone installers to verify the quality of customer premises wiring to prevent network damage from faulty equipment or installation. The test consists of calling a reverting calling telephone number (ringback number) or a vertical service code with a standard