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Dell's reputation for poor customer service, which was exacerbated as it moved call centers offshore and as its growth outstripped its technical support infrastructure, came under increasing scrutiny on the Web.
The Dell Inspiron series is a line of laptop computers made by American company Dell under the Dell Inspiron branding. The first Inspiron laptop model was introduced before 1999. [1] Unlike the Dell Latitude line, which is aimed mostly at business/enterprise markets, Inspiron is a consumer-oriented line, often marketed towards individual customers as computers for everyday use. [2]
Dell SupportAssist, formerly known as Dell Support Center, is a software agent provided by Dell. It is pre-installed on all Dell Consumer Desktops and Portables and Vostro Desktops and Portables. [1] According to the company, Dell SupportAssist is "a control panel for system tools and diagnostics. It contains extensive help sections for online ...
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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat.
Dell XPS ("eXtreme Performance System") is a line of consumer-oriented laptop and desktop computer series manufactured by Dell since 1993.
Dell OptiPlex. OptiPlex (a portmanteau of "optimal" and "-plex") is a line of business-oriented desktop and all-in-one computers made for corporate enterprises, healthcare, the government, and education markets. Initially released in 1993 by Dell, these computers typically contain Intel CPUs, beginning with Celeron and Pentium and currently ...
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Michael Dell. Michael Saul Dell (born February 23, 1965) is an American billionaire businessman and investor. He is the founder, chairman, and CEO of Dell Technologies, one of the world's largest technology infrastructure companies. [1]