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  2. Online banks vs. traditional banks: Key differences - AOL

    www.aol.com/finance/online-banks-vs-traditional...

    While a recent J.D. Power study reveals that customers of online-only banks are more satisfied overall than those of traditional banks, not all digital institutions get stellar customer service ...

  3. Zazzle - Wikipedia

    en.wikipedia.org/wiki/Zazzle

    Zazzle's content management team initially defended its ban on Zazzle's user forums, despite complaints from Zazzle sellers that Ingrisano's specific trademark did not appear to apply to their designs.

  4. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

  5. Fraudsters target small businesses with scams. Here are some ...

    www.aol.com/news/fraudsters-target-small...

    Scammers send out fake invoices and hope businesses won't notice. Similarly, scammers call saying they want to confirm an order or verify an address, and send unordered merchandise they then ...

  6. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.

  7. Social commerce - Wikipedia

    en.wikipedia.org/wiki/Social_commerce

    Some notable examples include Zazzle which enables users to share their purchases, Macy's which allows users to create a poll to find the right product, and Fab.com which shows a live feed of what other shoppers are buying. Onsite user reviews are also considered a part of social commerce.

  8. AOL - Wikipedia

    en.wikipedia.org/wiki/AOL

    History 1983–1991: early years. AOL began in 1983, as a short-lived venture called Control Video Corporation (CVC), founded by William von Meister.Its sole product was an online service called GameLine for the Atari 2600 video game console, after von Meister's idea of buying music on demand was rejected by Warner Bros. Subscribers bought a modem from the company for $49.95 and paid a one ...

  9. Review site - Wikipedia

    en.wikipedia.org/wiki/Review_site

    These sites may use Web 2.0 techniques to gather reviews from site users or may employ professional writers to author reviews on the topic of concern for the site. Early examples of review sites included ConsumerDemocracy.com, Complaints.com, planetfeedback.com, [1] and Epinions.com .

  10. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

  11. Frivolous litigation - Wikipedia

    en.wikipedia.org/wiki/Frivolous_litigation

    Frivolous litigation is the use of legal processes with apparent disregard for the merit of one's own arguments. It includes presenting an argument with reason to know that it would certainly fail, or acting without a basic level of diligence in researching the relevant law and facts. That an argument was lost does not imply the argument was ...