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2. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Audience [ edit ] Any employee who interacts with a customer is a candidate for customer service training.

3. Training and development - Wikipedia

   en.wikipedia.org/wiki/Training_and_development

   Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.

4. Insight Seminars - Wikipedia

   en.wikipedia.org/wiki/Insight_Seminars

   Insight has held seminars in 34 countries for adults, teens, and children, in addition to Business Insight corporate trainings. Seminars are primarily presented in English and Spanish, and have also been translated into Russian, Portuguese, Bulgarian, and Greek.

5. With Banks Courting Customers, You Can Try Before You Buy - AOL

   www.aol.com/2013/04/17/banks-customer-friendly...

   But if you have the discipline to stick to your financial plan in the face of a high-pressure sales pitch, then bank-sponsored seminars, consultations, and webinars offer a perfect learning ...

6. Web conferencing - Wikipedia

   en.wikipedia.org/wiki/Web_conferencing

   Web conferencing is used as an umbrella term for various types of online conferencing and collaborative services including webinars (web seminars), webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of the peer-level web meeting context, in an attempt to disambiguate it from the other types known as collaborative ...

7. Customer success - Wikipedia

   en.wikipedia.org/wiki/Customer_success

   Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...