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Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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Footnotes / references [1] eBay office in Toronto, Canada. eBay Inc. ( / ˈiːbeɪ / EE-bay, often stylized as ebay) is an American multinational e-commerce company based in San Jose, California, that brokers customer to customer and retail sales through online marketplaces in 190 markets worldwide. Sales occur either via online auctions or ...
DHgate.com is a cross-border business-to-business (B2B) e-commerce platform that links primarily Chinese SMEs to businesses and individuals worldwide. As of June 30 2020, the platform had 31 million global registered buyers, 2.2 million in sellers and other countries from over 220 countries and regions, [17] and 32 million products available.
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Shopify Inc. Shopify Inc., stylized as shopify, is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario. Shopify is the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems. [3] The Shopify platform offers online retailers a suite of services, including payments, marketing ...
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All data in the table is taken from the Fortune Global 500 list of technology sector companies for 2023 [2] unless otherwise specified. As of 2023, Fortune lists Amazon (revenue of $513.98 billion), Jingdong ($155.53 billion), and Alibaba ($126.81 billion) in the retailing sector rather than the technology sector. [3]
In 2018, Printful opened a fulfillment center in Mexico and reached a turnover of $77.4 million. [10] The company was listed in Inc. 5000 in 2019, 2020 and 2021. [11] In 2020, it established fulfillment centers in Spain and Canada, as well as launched partnerships in Australia. The company reported revenue growth of over $200 million.