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  2. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of professional reviews. The reviews may themselves be graded for usefulness or accuracy by other users.

  3. Online shopping - Wikipedia

    en.wikipedia.org/wiki/Online_shopping

    In an online shopping environment, interactive decision may have an influence on aid customer decision making, through online product reviews and user-generated content, typically provided through software from companies like Bazaarvoice and Trustpilot, or via social media.

  4. Trustpilot - Wikipedia

    en.wikipedia.org/wiki/Trustpilot

    Trustpilot Group plc, is a Danish consumer business operating a review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. The site offers freemium services to businesses.

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  7. Yelp - Wikipedia

    en.wikipedia.org/wiki/Yelp

    It has since become one of the leading sources of user-generated reviews and ratings for businesses. Yelp grew in usage and raised several rounds of funding in the following years. By 2010, it had $30 million in revenue, and the website had published about 4.5 million crowd-sourced reviews.

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