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1. COUR - Coursera, Inc.

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3. 10 Free Online Certification Courses to Advance Your Career - AOL

   www.aol.com/news/10-free-online-certification...

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4. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

5. Fish! Philosophy - Wikipedia

   en.wikipedia.org/wiki/Fish!_Philosophy

   Rochester Ford Toyota in Rochester, MN, known for tough negotiating, shifted to a fixed price and an emphasis on making the customer's day. New car sales doubled and it recorded a 30% rise in customer satisfaction. In April 2000, the Ford Motor Company decided to incorporate the Fish Philosophy in their training programs.

6. L&T-class Cadet Training Ship - Wikipedia

   en.wikipedia.org/wiki/L&T-class_Cadet_Training_Ship

   The L&T-class training vessels have a length of 122 meters and a beam of 18 meters with a displacement of around 4,700 tonnes and a design speed of over 20 knots. These vessels will have an endurance of 60 days. The ship has a range of 1,2070 km at 15 knots. The ship can accommodate 20 officers, 150 sailors, and 200 cadets.

7. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

8. Professional certification - Wikipedia

   en.wikipedia.org/wiki/Professional_certification

   A certification is a third-party attestation of an individual's level of knowledge or proficiency in a certain industry or profession. They are granted by authorities in the field, such as professional societies and universities, or by private certificate-granting agencies. Most certifications are time-limited; some expire after a period of ...