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The facility had consisted of computer and electronics sales-agents and of customer-service representatives. In March 2007 an article titled "Computer Giant Faces Consumer Lawsuit Consumers Allege They Didn't Get the Tech Support They Paid For" appeared on an ABC News website. [8] "Part of the suit claims that though Dell gave the impression of ...
Dell Inc. is an American technology company that develops, sells, repairs, and supports computers and related products and services. Dell is owned by its parent company, Dell Technologies. [3][4] Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, and ...
Dell SupportAssist, formerly known as Dell Support Center, is a software agent provided by Dell. It is pre-installed on all Dell Consumer Desktops and Portables and Vostro Desktops and Portables. [ 1] According to the company, Dell SupportAssist is "a control panel for system tools and diagnostics. It contains extensive help sections for online ...
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Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
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