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  2. Talk:Customer service training - Wikipedia

    en.wikipedia.org/wiki/Talk:Customer_service_training

    Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Donate

  3. Microsoft - Wikipedia

    en.wikipedia.org/wiki/Microsoft

    Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. [2] Microsoft's best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, and the Edge web browser.

  4. Organization - Wikipedia

    en.wikipedia.org/wiki/Organization

    Structure of the United Nations organization. An organization or organisation ( Commonwealth English; see spelling differences ), is an entity —such as a company, an institution ( formal organization ), or an association —comprising one or more people and having a particular purpose. The word is derived from the Greek word organon, which ...

  5. Employee monitoring - Wikipedia

    en.wikipedia.org/wiki/Employee_monitoring

    Employee monitoring. Employee monitoring is the (often automated) surveillance of workers' activity. Organizations engage in employee monitoring for different reasons such as to track performance, to avoid legal liability, to protect trade secrets, and to address other security concerns. [1] This practice may impact employee satisfaction due to ...

  6. Computer says no - Wikipedia

    en.wikipedia.org/wiki/Computer_says_no

    This attitude can also occur when an employee fails to read human emotion in the customer and reacts according to his or her professional training or relies upon a script. This attitude also crops up when larger companies rely on computer credit scores and do not meet with a customer to discuss his or her individual needs, instead basing a ...

  7. Video relay service - Wikipedia

    en.wikipedia.org/wiki/Video_Relay_Service

    A video relay service ( VRS ), also sometimes known as a video interpreting service ( VIS ), is a video telecommunication service that allows deaf, hard-of-hearing, and speech-impaired (D-HOH-SI) individuals to communicate over video telephones and similar technologies with hearing people in real-time, via a sign language interpreter .

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