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Concentrix is a customer experience outsourcing company that employs people in more than 40 countries, many of whom work from home full time. Most available positions are in customer service...
A DMV clerk helps a customer with paperwork. Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services.
If you're just out of college and ready to find a job but are worried about your lack of experience, or you're making a career transition and don't know which types of jobs you are qualified...
Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media.
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
Any employee who interacts with a customer is a candidate for customer service training. In addition to customer service representatives, this includes other positions such as receptionists, technical support representatives, field service technicians, sales engineers, shopkeepers, waiters, etc.