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Stay on top of Etsy about this issue. Anymore, one cannot assume it was an innocent mistake by a buyer. It seems there are way too many dishonest people out there. You don't want you, your shop, becoming entangled into any fraudulent transactions. And if it's an Etsy glitch, you definitely want to get it straightened out asap.
If so, report the hack to Etsy and take a look at your bank account and cc account statements to see if there has been any unusual activity there. If so, also report the breach to those providers as well. - At the very least, change the password on your Etsy shop account proper.
Hi everyone, Today we’re announcing Star Seller—a way for Etsy to reward shops that consistently offer an excellent customer experience in the areas we know are important to buyers: responding to messages quickly, shipping, and 5-star ratings. We’re also introducing a Star Seller dashboard in your S...
Users complain about having to enter password every time they log into the app, even though they are already logged in. Some suggest updating iOS version, others report no improvement.
To change the email, go to YOU (top right) from your shop's page (as a buyer would view it), then click on Account, then click on Account tab across the top, scroll down to Change Email and put in the new one there.
A case and most likely a forced refund by Etsy...what is new. And yet, Etsy closes seller help cases without solutions, sends a response not related to what is being asked and leaves issues unsolved for years at a time. A BIG issue with this "48 hr response" is that Etsy picks and chooses which messages to link to an order.
@SintraSigns . I am. Below is my communication with Etsy a few weeks ago: When Etsy's announcement regarding 'upgrading their browser' came up at the top of our home page a couple of weeks ago I contacted Etsy Support and told them I had an older computer that could not upgrade to the newer browsers and could not go out now during a pandemic looking for a new computer and that shopping on line ...
A seller asks why they have listings on first page but no sales on Etsy. Other sellers reply with suggestions, feedback and questions about search algorithm, photos, prices and more.
I have been unable to access my shop manager since this morning. I can go into Etsy main page and search, but I am unable to access my shop manager and get a "whoopsie" message. This was happening yesterday as well, but it came and went, now it is completely unavailable.
For jurisdictions with 5% GST, the seller would need to remit $5.00 to the CRA, which is the additional amount charged for the item. For provinces where the HST is 15%, the seller would need to remit $13.69 to the CRA. ($105/1.15 x 15%) In this situation, the seller would be paying $8.69 out of pocket.
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