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A DMV clerk helps a customer with paperwork. Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services.
Customer Service Rep Average Wage: $10 to $20 per hour Customer service representatives are hired by all sorts of companies to manage inquiries and support tasks as the first line of communication.
Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media.
Customer Service Representative. If you enjoy helping others, this may be a great entry-level remote job for you. The median pay is $17.75 per hour, according to the Bureau of Labor...
Anyone skilled in customer service knows an upset client doesn't always lead with their actual problem; it's up to you to drill down to assess what is happening and how you can help.
The majority of large companies use contact centers as a means of managing their customer interactions. These centers can be operated by either an in-house department responsible or outsourcing customer interaction to a third-party agency (known as Outsourcing Call Centres).