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  2. Employee education benefits in the United States - Wikipedia

    en.wikipedia.org/wiki/Employee_education...

    In the 1980s, US corporations began reducing training and other benefits for employees. The prevalence of employee education benefits programs was further reduced during the Great Recession, from 61 percent of companies surveyed in 2008 to 51 percent in 2018. In 2021, a refound popularity among large employers has been met with skepticism.

  3. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Outsourcing. Outsourcing is a business practice in which companies use external providers to carry out business processes that would otherwise be handled internally, [1] [2] or in-house. [3] Outsourcing sometimes involves transferring employees and assets from one firm to another.

  4. Home Depot - Wikipedia

    en.wikipedia.org/wiki/Home_Depot

    The Home Depot, Inc. The Home Depot, Inc., often simply referred to as Home Depot, is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement retailer in the United States. [3]

  5. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    Primary uses are to create brand awareness, engage customers by conversation (e.g., customers provide feedback on the firm) and providing access to customer service. Social media's peer-to-peer communication shifts power from the organization to consumers, since consumer content is widely visible and not controlled by the company.

  6. Talk:Customer service training - Wikipedia

    en.wikipedia.org/wiki/Talk:Customer_service_training

    Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Donate; Pages for logged out editors learn more

  7. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer support. Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers ...