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The reliability of customer reviews has been questioned. Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business.
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
In 2015, Duffy prevailed in her defamation case against Google for serving libelous comments, originating from Ripoff Report, and allowing its auto-complete function to assist users in finding the content.
TikTok and other social media sites are buzzing about the #KanoodleChallenge — and, after trying to complete the puzzles in the brainteasing Kanoodle game, it's easy to see why.
'Trust,' by Hernan Diaz, is a Rashomon-like concoction of four stories about a hollow great man — fascinating and assured, but ultimately deflating.
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.