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  2. Service Excellence – Health Care - Wikipedia

    en.wikipedia.org/wiki/Service_Excellence...

    Service excellence in healthcare is difficult to define and better described as a “I know when I receive it, or perhaps more frequently, I know when I have not.” [3] According to Robert Johnson (Institute of Customer Service), service excellence has four key elements: delivering the promise of quality healthcare, providing a personal touch ...

  3. Service Excellence Awards - Wikipedia

    en.wikipedia.org/wiki/Service_Excellence_Awards

    The Service Excellence Awards are any Awards that seek to reward and recognize organizations and individuals who excel in serving clients whether in private organisations (Customer Services) or public organisations (Public Service). The term first came to prominence after its adoption by the Customer Service Institute of Australia in 2001. [1]

  4. Public Health Service Outstanding Unit Citation - Wikipedia

    en.wikipedia.org/wiki/Public_Health_Service...

    The Public Health Service Outstanding Unit Citation is a decoration of the United States Public Health Service presented to members of the United States Public Health Service Commissioned Corps. It is the second-highest unit award of the USPHS Commissioned Corps.

  5. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    Traditionally, quality acts as one of five operations/project performance objectives dictated by operations management policy. Operations management, by definition, focuses on the most effective and efficient ways for creating and delivering a good or service that satisfies customer needs and expectations. [23]

  6. Swap (finance) - Wikipedia

    en.wikipedia.org/wiki/Swap_(finance)

    A swap bank can be an international commercial bank, an investment bank, a merchant bank, or an independent operator. A swap bank serves as either a swap broker or swap dealer. As a broker, the swap bank matches counterparties but does not assume any risk of the swap. The swap broker receives a commission for this service.

  7. Malcolm Baldrige National Quality Award - Wikipedia

    en.wikipedia.org/wiki/Malcolm_Baldrige_National...

    The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the highest [2] formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States.

  8. Service - Wikipedia

    en.wikipedia.org/wiki/Service

    Service sector, the traditional tertiary sector of the economy, including: Customer service, provision of assistance to customers or clients; Domestic service, employment in a residence; Table service, food served by waiters and waitresses, also known as servers; Service system, or customer service system (CSS), including: Service design

  9. Fan service - Wikipedia

    en.wikipedia.org/wiki/Fan_service

    Wikipe-tan, a personification of Wikipedia, wearing a swimsuit, an example of typical "fan service". Fan service (ファンサービス, fan sābisu), fanservice or service cut (サービスカット, sābisu katto) [1] [2] is material in a work of fiction or in a fictional series that is intentionally added to please the audience, [3] often sexual in nature, such as nudity.