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A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
Google Translate is a web-based free-to-user translation service developed by Google in April 2006. [11] It translates multiple forms of texts and media such as words, phrases and webpages. Originally, Google Translate was released as a statistical machine translation service. [11] The input text had to be translated into English first before ...
Bystander effect. The bystander effect, or bystander apathy, is a social psychological theory that states that individuals are less likely to offer help to a victim in presence of other people. First proposed in 1964 after the murder of Kitty Genovese, much research, mostly in psychology research laboratories, has focused on increasingly varied ...
The phrase " God helps those who help themselves " is a motto that emphasizes the importance of self-initiative and agency. The expression is known around the world and is used to inspire people for self-help. The phrase originated in ancient Greece as " the gods help those who help themselves " and may originally have been proverbial.
livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...
The customer is always right. " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated ...
Gmail is the email service provided by Google. As of 2019, it had 1.5 billion active users worldwide, making it the largest email service in the world. [1] It also provides a webmail interface, accessible through a web browser, and is also accessible through the official mobile application. Google also supports the use of third-party email ...
A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
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